Liveness check to capture selfie image

KYC Documents Upload

On our mobile app to complete your onboarding process we require your Photo ID and a selfie. We use ID Scan solution which takes less than a minute to complete this for you.

1) Scanning Your Id

2) Liveness Check

Finish

Taking Perfect Photo

Make sure the camera has a consistent aspect ratio, so it does not stretch the image in any direction.

What to avoid?

Avoid shadows on the face or a strong side light.

Make sure your face is within the circle guidelines shown on the screen.

Make sure you are in a well-lit room that is not too dark.

Turn off any filters that might distort the image but keep the white light correction ON.

Avoid having a light source behind the person's head, such as from a window.

Avoid anything covering the face, such as masks, hats, sunglasses or hair flopping over the face.

For active liveness only - When performing actions such as turn right, do not over-rotate the face to 90 degrees, an angle of 35 degrees should be enough. Start with the camera raised so there is space to look down.

Previous Next

Onboarding

KYC Documents Upload

Taking Perfect Photo

What to avoid?

Quick Links

Legal Links

Contact Us